Help and information

Help and information

Welcome to Through the Generations! We’re delighted to have you here and excited to help you explore the enchanting world of vintage décor. At our store, we believe that every piece has a personality, a history, and a story waiting to be shared in a new home. Whether you’re a seasoned collector or just starting your journey into the realm of vintage, our goal is to provide you with comprehensive information and assistance to enhance your shopping experience with us.

Our Mission

Founded by Linda Struhm, Through the Generations is dedicated to celebrating the beauty and significance of vintage items. Linda’s passion for thrifting and her love for discovering unique pieces have shaped our collection into one that resonates with warmth, nostalgia, and character. Our mission is to breathe life into forgotten treasures and help you create spaces filled with the charm that only vintage décor can bring.

How to Shop

Browse Our Collection: Explore our carefully curated selection of one-of-a-kind items. Each piece is hand-selected for its quality and history. Feel free to browse by category or use the search function to find specific items.

Detailed Descriptions: We provide thorough descriptions of each item, including its age, condition, and any notable features. We believe in transparency, ensuring you know exactly what you’re buying.

Photography: What you see is what you get! All items are photographed authentically, capturing their unique essence. Our goal is to minimize surprises upon arrival, so you know the delightful treasure you will receive.

Customer Support: If you have any questions about our products, shipping policies, or any other concerns, our team is here to help! Don’t hesitate to reach out through our contact form or via email. We’re committed to ensuring your shopping experience is as enjoyable as possible.

Shipping & Returns

Shipping: We strive to process and ship your orders promptly. All items are carefully packaged to ensure they arrive safely at your doorstep. Shipping costs will be calculated during checkout based on your location.

Returns: We want you to be completely satisfied with your purchase. If you receive an item that doesn’t meet your expectations, please contact us within 14 days of delivery. We’ll work with you to arrange a return or exchange. Please note that vintage items are unique, so while we accept returns, we cannot guarantee an identical replacement.

Join Our Community

We invite you to connect with us beyond your shopping experience! Follow us on social media for updates on new arrivals, styling tips, and engaging stories about our vintage treasures. Join a community of vintage lovers who share your passion for craftsmanship and history.

Thank You for Supporting Vintage

By choosing Through the Generations, you’re not just purchasing a decorative item; you’re supporting a sustainable lifestyle and honoring the charm of handcrafted history. We are grateful for every customer who trusts us to bring the magic of the past into their homes.

Thank you for visiting our Help & Information page! We’re excited to be part of your journey in creating a space that reflects your personal story through the beautiful pieces of the past. Happy shopping!

Returns Policy

Your satisfaction is important to us, and we want to ensure you’re happy with your purchase. If you receive an item that does not meet your expectations, please reach out to us within 14 days of delivery. We’ll do our best to assist you with a return or exchange.

Please note that due to the unique nature of our vintage items, we cannot guarantee an identical replacement for any item. Additionally, while we accept returns, we cannot offer a full refund on any item.

Thank you for your understanding, and we appreciate your support!